For years Tesco has been held up as a model to be emulated by the NHS. Sir Gerry Robinson: “I, for one, would like to see the NHS learn from and copy working practices from Tesco, in particular, which has constantly modernised to better meet the needs of its customers. Our health service could be vastly improved, made more efficient, more innovative and, crucially – in the light of what has happened at Mid Staffs and Barrow-in-Furness hospitals – safer.” Sir Paul Corrigan: “…health service should learn from supermarket chains such as Tesco, by mirroring its business model of [...]
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